This is a heading from the NSW Health Care Complaints Commission’s website. In other words, it’s claiming to be committed to protecting public health and safety by the way in which it deals with complaints about health service providers.
It’s put in other words here:-
But what are the facts?
According to it’s own website, it received 9,159 complaints in 2022-23 – an average of just over 760 per month.
From this, you would think it would be safe to say it received at least 400 complaints per month about Doctors – with the rest being about miscellaneous other health care workers, nurses, Chinese Medical Practitioners and so on.
So, out of the 800 or so complaints about Doctors it received in October and November 2023, in how many instances, would you think, it was agreed that the Doctor’s care of his patient had been sub-standard? – ONE!!!!!!!!!!!
And this will make you laugh – in this instance it was found that, with a chin implant he was about to insert into a patient, he dropped it on the floor, and he just picked it up and continued to insert it into the patient!
One Doctor was found guilty of misconduct in relation to drugs, two were found guilty of what amounted to sexual misconduct, and one guilty in relation to medical benefits claims. As we said, IN JUST ONE CASE OUT OF 800! was it agreed that the Doctor’s care of his patient had been substandard.
In other words, 99.9% of the NSW people who took the considerable time and trouble to make a complaint to the HCCC about a Doctor, were told they were STUPID – that they really had no basis to complain.
And the situation has been becoming worse and worse and worse for years, to the point where it’s hard to imagine how it could get any worse.
AND YOU DON’T CARE DO YOU?
And our Premiers don’t care, our Health Ministers don’t care, our Shadow Health Ministers don’t care, and our Health Care Complaints Commissioner, Sue Dawson, whose now been holding her position for more than 9 years, doesn’t care.