We just can’t believe that there are medical practices that operate, apparently successfully, without an ordinary email address, without even an email form, just a fax number, in this day and age!!! the Castle Hill Medical Centre apparently being one of them.
We’re not talking here about getting medical advice by email, we’re not expecting this to happen, although occasionally it does, but there are dozens of other matters that can arise in dealing with people in medical practices that are best handled using ordinary email addresses.
The irony is that they use an ordinary email address for their marketing – but their emails are always headed with “firstname.lastname@example.org,” meaning that they can use an ordinary email address to contact you but you can’t use ordinary email addresses to contact them.
Dealing with health care professionals is hard enough without this sort of nonsense.
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